TERMS & CONDITIONS
Your use of the LAKME SALON CARE PRODUCTS Website shop.lakmesalon.in (the “Website”) and all features provided in the Site are governed by the terms and conditions mentioned below (“these Terms”).
By accessing or using the Website, you agree to be bound by these Terms. Hindustan Unilever Limited (HUL) is the Owner of the brand “LAKME” and Lakme Lever Pvt Ltd (LLPL) is an authorised Licensee to use the trademark “Lakme” for providing Services and related products in India. Jhakaas Retail Private Limited are authorised supplier (“Jhakaas Retail Private Limited”) who is licensed to use and operate the Website and supply products to customers using the Site. As a User of this Website and its services you are contracting with Jhakaas Retail Private Limited through these Terms.
Your Profile & security:
Shoppers have to register and login for placing Orders on the Website. As part of the registration process on the Website, you maybe required to share information important for us to service you efficiently.
Jhakaas Retail Private Limited may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, postal code, demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
The personal information / data provided to Jhakaas Retail Private Limited by you during the course of usage of the Website will be treated as strictly confidential and in accordance with the Unilever Privacy Policy and applicable laws and regulations. Please refer the Unilever Privacy Notice Privacy Notice | Unilever Legal (unilevernotices.com) to understand how Unilever /Jhakaas Retail Private Limited uses personal information.
You shall be responsible for maintaining the confidentiality of your login ID and Password and preventing unauthorized access into your profile. You shall be responsible for all activities that occur under your Login ID.
You agree to:
You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, Jhakaas Retail Private Limited shall have the right to indefinitely suspend or terminate or block access of the Website to you.
Eligibility
Services of the Website are available only in India and to persons resident in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years of age you may use the Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.
Pricing & Availability of Product
Jhakaas Retail Private Limited strives to provide accurate product and pricing information, however errors may occur. Jhakaas Retail Private Limited cannot confirm the price of the product until you make the order. If a product is listed at an incorrect price or with incorrect information due to any technical error, Jhakaas Retail Private Limited shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been delivered. In the event a product is wrongly priced, Jhakaas Retail Private Limited may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered, your offer will not be deemed accepted and Jhakaas Retail Private Limited will have the right to modify the price of the product and contact you for further instructions using the e-mail address / mobile number provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that Jhakaas Retail Private Limited accepts your order and you are debited for the price, the payment may be processed prior to dispatch of the product that you have ordered. If Jhakaas Retail Private Limited has to cancel the order after the payment has been processed, the said amount will be reversed to your credit / debit card account.
PRICES AND AVAILABILITY OF THE PRODUCTS PROVIDED OR OFFERRED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF Jhakaas Retail Private Limited. Jhakaas Retail Private Limited may revise and cease to make available any product at anytime. In the event, Jhakaas Retail Private Limited is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. Jhakaas Retail Private Limited shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.
Colours & Products Description
Every effort is made to display the colours of products that appear on the Site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
Jhakaas Retail Private Limited attempts to be as accurate as possible in the description of the product on the Website. However, Jhakaas Retail Private Limited does not warrant that the product description, colour, information or other content on the Website is accurate, complete, reliable, current or error-free. The Website may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product.
Jhakaas Retail Private Limited reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability.
Cancellation, Return & Refunds
For terms applicable for cancellation, returns and replacements by customers and shipping policy , please see our policy on the subject at the link Replacement & Refund Policy – Lakme Salon & Shipping Policy – Lakme Salon.
Limited License and Use of Site
Jhakaas Retail Private Limited grants you limited, non-exclusive, non-transferable, non-sublicensable license to access, and make personal and non commercial use of the Website. All rights not expressly granted to you in these Terms, are reserved and retained by the Website and its affiliates.
Jhakaas Retail Private Limited reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the Website and to block and prevent your future access the Website.
You agree, undertake and confirm that your use of the Website shall be strictly governed by the following binding principles:
UNAUTHORISED USE OF THE WEBSITE AND ITS CONTENT
You shall not use the Website for any of the following purposes:
INTELLECTUAL PROPERTY RIGHTS NOTICE
LLPL, its distributors and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of the Products listed on the Website or any third party's intellectual property rights. All rights, including copyright, in this website are sub-licensed to Jhakaas Retail Private Limited from LLPL. Any use of this Site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of LLPL/Jhakaas Retail Private Limited. You may not modify, distribute or re-post anything on this website for any purpose.
The names, logos and all related product and service names, design marks and slogans are the trademarks or service marks the respective products and services. . References on this Website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Jhakaas Retail Private Limited or LLPL, sponsorship or recommendation of the third party, information, product or service. Jhakaas Retail Private Limited or LLPL is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software.
All software used on this Website is licensed to LLPL or is the property of LLPL or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by LLPL, one of its affiliates or by third parties who have licensed their materials to LLPL and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of LLPL and is also protected by Indian and international copyright laws.
DISCLAIMERS, INDEMNITY & RELEASE
YOU SHALL INDEMNIFY AND HOLD HARMLESS Jhakaas Retail Private Limited, LLPL, ITS SUBSIDIARIES, AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES FROM ANY CLAIM OR DEMAND, OR ACTIONS INCLUDING REASONABLE ATTORNEY'S FEES, MADE BY ANY THIRD PARTY OR PENALTY IMPOSED DUE TO OR ARISING OUT OF CLAIMS BASED UPON YOUR ACTIONS OR INACTIONS, WHICH MAY RESULT IN ANY LOSS OR LIABILITY TO LLPL/ UNILEVER OR Jhakaas Retail Private Limited OR LLPL OR ANY THIRD PARTY INCLUDING BUT NOT LIMITED TO BREACH OF ANY WARRANTIES, REPRESENTATIONS OR UNDERTAKINGS OR IN RELATION TO THE NON-FULFILMENT OF ANY OF YOUR OBLIGATIONS UNDER THESE TERMS OR ARISING OUT OF THE YOUR VIOLATION OF ANY APPLICABLE LAWS, REGULATIONS INCLUDING BUT NOT LIMITED TO INTELLECTUAL PROPERTY RIGHTS, PAYMENT OF STATUTORY DUES AND TAXES, CLAIM OF LIBEL, DEFAMATION, VIOLATION OF RIGHTS OF PRIVACY OR PUBLICITY, LOSS OF SERVICE BY OTHER SUBSCRIBERS AND INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER RIGHTS.
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. FURTHER NO CLAIM FOR REFUND OR EXCHANGE OR RETURN CAN BY BROUGHT BEYOND THE TIME PERIOD MENTIONED IN OUR POLICY FOR THIS PURPOSE. IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE WEBSITE, TERMINATION OF YOUR USE OF THE WEBSITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS TERMS UNDER ANY CIRCUMSTANCES WHATSOEVER, LLPL OR Jhakaas Retail Private Limited OR LLPL SHALL NOT BE LIABLE FOR ANY INCIDENTAL, ANCILLARY, DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR INJURY OR DEATH, WHETHER IN CONTRACT OR BASED ON ANY THEORY OF LIABILITY.
None of the provisions of these Terms shall be deemed to constitute a partnership or agency between LLPL & Jhakaas Retail Private Limited.. In the use of the Website services and placing orders for purchase of products you are contracting with Jhakaas Retail Private Limited, a vendor of LLPL.
This clause shall survive the expiry or termination of these Terms.
While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the prices), software, products, services and related graphics are provided as is, without warranty of any kind.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Website on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain the property of LLPL. Such disclosure, submission or offer of any Comments shall constitute an assignment to LLPL of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, LLPL owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. LLPL will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. LLPL is not and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". Jhakaas Retail Private Limited and LLPL does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant Jhakaas Retail Private Limited/LLPL the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify. Jhakaas Retail Private Limited/LLPL and its affiliates for all claims resulting from any Comments you submit. Jhakaas Retail Private Limited/LLPL and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Objectionable Material
You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, LLPL and/or Jhakaas Retail Private Limited and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
ABSOLUTE RIGHTS & OBLIGATIONS of JHAKAS RETAIL PRIVATE LIMITED /LLPL IN CERTAIN CASES
Termination
These terms constitute an agreement and is effective unless and until terminated by either you or Jhakaas Retail Private Limited. You may terminate These terms at any time, provided that you discontinue any further use of this Site . Jhakaas Retail Private Limited/LLPL may terminate these Terms at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to Jhakaas Retail Private Limited/LLPL. Upon any termination of these Terms by either you or Jhakaas Retail Private Limited/LLPL you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under these Terms or otherwise. Jhakaas Retail Private Limited 's/LLPL’s right to any Comments shall survive any termination of these Terms. Any such termination of the These Terms shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under these Terms.
BRAND OFFERS:
Offers Terms & Conditions:
UPDATES:
The Scheme Enables The Customers To Pay Amounts In Any Of The Stipulated Slabs And Redeem The Same By Purchasing Products And Services (Subject To Exclusions Mentioned Below) At Participating Lakmé Salons Chains Within Stipulated Period.
The Scheme Is Run By Lakmé Lever Private Limited (“Llpl”) For Its Company Owned And Its Participating Franchisee Lakme Salons.
The Customer Agrees That By Purchasing The Scheme, The Customer Is Deemed To Have Understood And To Have Accepted These Terms And Conditions.
Duration:
The Scheme Is Effective From March 01, 2024 And Is Valid Till It Is Withdrawn. Llpl Reserves The Rights To Change/ Modify The Terms And Conditions Of The Scheme, Partially Or In Ful Or To Withdraw The Scheme In Totality Or Any Portions Of It At Any Point Of Time, Without Any Prior Notice; 5. Purchase Of The Scheme – The Purchase Of The Scheme Can Be Made At Any Of The Participating Lakmé Salons Pan India, Except The Ones Situated At Cci Club, Mumbai & Willingdon Club, Mumbai. The Scheme Can Also Be Purchased At Lakmé Absolute Outlets.
The Slabs Of The Scheme Can Be Changed By Llpl From Time To Time.
With Effect From March 01, 2024, Following Are The Slabs For Purchase Of Benefits Of The Scheme. All Slabs Of Membership, Except The Slab Mentioned At (A) Below Are Available For Purchase Till Withdrawal Of The Scheme.
Payments For The Selected Slab Will Have To Be Made In Single Instalment In Full. Payments Cannot Be Made By Way Of Redemption Of Loyalty Points, Gift Cards, Coupons Etc.
One Customer Cannot Purchase More Than One Scheme Membership.
Redemption Of Benefits:
Expiry Of Benefits:
The Benefits Of The Scheme, I.E. Availing Products And Services Can Be Redeemed Within A Limited Period Of Time Only.
The Slab – Mention At (A) & (B)Above Is Valid For 2 Months From The Date Of Purchase.
Other Terms And Conditions:
All queries/complaints related to brand offers are to be resolved by respective brands.
